If you've chosen white glove delivery for your shipping method, you can expect our partners to assemble all of your items and place them in the room of your choosing. They will take care of the scheduling (email/phone call), and will also handle all of the cleanup.
The average total time to receive your order is between 20-25 business days after ordering. An outline of the process can be found below:
White glove delivery steps:
- Your order is shipped to our white glove delivery partners within your local area (15 - 20 business days)
- Your order arrives at our partner's warehouse and is inspected for any visible damages
- If no visible damage is present, our partners will connect with you to confirm a delivery date and time (2 - 5 business days after order inspection)
- Our partners will bring everything into your building, assemble everything, and place items according to your floorplan
*If you have any questions or concerns throughout the process, reach out to your white glove delivery contact at Branch and they would be happy to provide additional information. You can also connect with us via live-chat (Monday - Friday 9 AM - 6 PM EST), or email at hello@branchfurniture.com.
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